eSIM Cards
Holafly eSIM not working: 8 ways to fix it
Is your Holafly eSIM not working? Here's everything you need to know about how you can solve the issues you can come across!
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Mexico is one of the friendliest and most beautiful countries in Latin America. Its geography, people, and cities make the country a place worth visiting. Indeed the last thing you need is to worry about your internet connection and how expensive it can be to hire a cellular data service abroad. That’s why at Roaming, we make it easy for you and introduce you to the Mexico prepaid eSIM, an alternative that will always keep you connected to the internet.
These virtual SIM cards are a new technology that is easy to use and acquire, and unlike other services, you will avoid paying high rates for roaming services in Mexico or renting a Pocket wifi. These eSIMs are basically the digital evolution of SIM cards and are embedded in many of the latest generation phones.
Therefore, in this article, we will show you how eSIMs work, the different providers in the market, and a comparison of what these companies offer to make your trip to Mexico the best.
Table of Contents
The quick answer is yes; you can find suppliers of this type of SIM card both in online stores and in physical stores of local operators. The service, as long as your phone is compatible, is the same as a traditional SIM card. With the Mexico prepaid eSIM, you will have internet access throughout the territory, including major cities such as Mexico City, Cancun, Guadalajara, Monterrey, and Puebla, among others.
The quality of service will always depend on the provider and the coverage area. Keep in mind that for best performance, you should have a mobile device with all local bandwidths available. Considering this, with an eSIM for Mexico, you will have access to 4G speeds or more in most of the territory if you use local Movistar, Telcel, or AT&T networks.
The first thing you should know about Mexico prepaid eSIM is that it is still a very new technology, and this means that some mobile devices do not accept it or cannot run it, so here are some essential requirements that you should take into account if you plan to buy eSIM online to travel to Mexico.
If you can’t buy an eSIM, you can purchase a physical SIM card for travelers instead.
Having clarified the conditions to obtain a virtual SIM, we have listed some providers that sell international eSIM cards for Mexico. We will now introduce you to the companies with which you can buy an eSIM online. Keep in mind that most of these cards are intended to be used by travelers on tourism or business plans abroad. Depending on your taste or need, choose the best option:
(You may be interested in the Best eSIM for the USA)
The next step is to detail the prices and plans of each of these providers so that you can choose the one that best suits your needs and what you need to use your cell phone in Mexico.
We clarify that the price variation may be due to coverage, previous roaming agreements of each of these companies, the location, how the plan is used, and the payment methods available to each of these companies.
If you want an eSIM with which you can always be connected to the internet during your trip to Mexico, then Holafly’s eSIM could be your best option. It will allow you to enjoy unlimited data during your trip. Simply choose the plan that best suits the days of your trip, and that’s it. You can enjoy all the internet you want.
On the other hand, buying Holafly’s eSIM is really easy. All you have to do is visit their website, search for your destination country, in this case, Mexico, and choose the plan you prefer according to the days of your trip. Holafly offers different variants of 5, 10, 15, 15, 20, 30, 60, and 90 days, all including unlimited data. In addition, if you have an iPhone, you can download Holafly’s iOS App to activate your Mexico eSIM iPhone and track your connection.
This is a UK-based company that sells eSIMs to more than 100 countries around the world. They focus on selling plans locally to specific countries, as well as regionally and globally. In addition, they also offer different types of plans depending on the device you are going to use, whether it is your mobile phone, tablet, or smartwatch.
In the case of Mexico, you will be able to purchase an eSIM for this destination, and you will be able to choose from different plan options. However, keep in mind that most of them are for 30 days, so if you are traveling for a short period of time, this may not be your option. To purchase the Truphone eSIM, you will need to download their mobile application and register with them.
Finally, Wifimap is a mobile application whose purpose is to help travelers stay connected to the internet in different ways. Among its functions is to help you find free wifi locations in the country you are visiting, but they also offer the sale of eSIMs for tourists to more than 50 destinations around the world.
To purchase any of their eSIMs, you need to download their application, and from there, look for the eSIM for the destination you are traveling to. In the case of Mexico, you can purchase a plan available for the USA, Canada, and Mexico, which will allow you to enjoy 1GB of data for 30 days at $14.99. You can also purchase a Global plan that will give you internet access in a large number of countries, but will only give you 1GB for 30 days for $99.99. As you can see, the amount of data is very little, so if you use a lot of internet, this might not be the best option.
Provider | Data | Days | Price | Support | Sales channels |
Holafly | Unlimited data | 5 | 19 USD | Spanish, English, French, and German | Web |
Holafly | Unlimited data | 10 | 34 USD | Spanish, English, French, and German | Web |
Holafly | Unlimited data | 20 | 54 USD | Spanish, English, French, and German | Web |
Holafly | Unlimited data | 30 | 64 USD | Spanish, English, French, and German | Web |
Truphone | 1GB | 1 | 7.00 USD | English | Play Store, App Store |
Truphone | 2GB | 30 | 15.00 USD | English | Play Store, App Store |
Truphone | 5GB | 30 | 30.00 USD | English | Play Store, App Store |
WiFiMap | 1GB | 30 | 14.99 USD | English and Russian | Play Store, App Store |
WiFiMap | 1GB | 30 | 99.99 USD | English and Russian | Play Store, App Store |
When purchasing your eSIM, knowing the features provided by these virtual cards is important. Therefore, take into account the following list where you will be able to observe and note the unique features of eSIMs and the difference between the traditional physical SIM card and this virtual card.
We present the cellular coverage offered by providers in Mexico. This is in order to give you a complete picture when buying your eSIM since sometimes a very cheap virtual SIM card may not provide good coverage in the place you are going to visit in Mexico. There may be cases like eSIM for Cancun where not all providers will have good coverage there.
Keep in mind that the best eSIMs are those that have the most roaming agreements in Mexico. In this case, the operators with the most coverage in the major cities, such as Mexico City, Guadalajara, and Monterrey, are AT&T, Movistar, and Telcel.
Below you will find the coverage map of each of these operators to give you an idea of the extent of their servers.
(You may be interested in Best eSIM for Europe)
In Mexico, three national companies currently offer residents of Latin America’s most visited country the option of having or changing their traditional SIM card to an eSIM. Keep in mind that users who opt for this alternative and can activate a plan with an eSIM must comply with specific requirements and carry out certain procedures stipulated by the operator.
Given the above, the companies that offer Mexican residents the possibility of acquiring or changing the physical chip to an eSIM are AT&T, Telcel, and Movistar. However, most of them offer eSIMs only to residents of the country.
This is Mexico’s most widely used and widely covered phone company. While you can find prepaid phone services in their different local stores, you will be able to buy prepaid SIM cards as a traveler, but not Telmex eSIM.
This is because Telcel eSIM services are specifically for people who are already postpaid customers of the company. In other words, to use one of their eSIMs, you will first need to have a postpaid plan and then switch to eSIM. That is why acquiring an eSIM with Telcel is feasible for residents of the country and not for travelers.
While Telcel’s eSIM cannot be purchased as a tourist, if you plan to stay for an extended period of time in Mexico, then you can purchase a contract with Telcel to enjoy the following benefits of their eSIM:
Activating your eSIM Card with Telcel does not have an additional cost to your service plan. You must choose one of the products available with the company, find the nearest branch or service center and request the activation of the eSIM through this means. You will also be asked to confirm that your device is compatible with the technology. After this, you will be enjoying the benefits of being connected to the largest network in Mexico.
As a second option, we have AT&T; you probably have already heard of this company because it is located in several countries. In the case of acquiring an AT&T eSIM with this company for your trip, the situation is similar to Telcel’s eSIMs. You will need to have a prepaid or postpaid plan with the company in order to make the change to eSIM.
The big difference is that acquiring an eSIM with AT&T can be a bit easier. You will have different methods to buy it, either online through their website or through their local physical stores. Still, remember that you will need to have a prepaid or postpaid plan in advance in order to switch to eSIM.
The advantages of acquiring an eSIM from AT&T during your trip to Mexico are as follows:
When you purchase the eSIM from AT&T, you will have access to the QR code for the eSIM. You will need to scan the QR code on the device you will be using and then configure your phone to start using the eSIM.
Finally, we have Movistar, a company that is also widely used in Mexico but has fewer users than the previous two. With Movistar, you can purchase an eSIM without the need to have a prepaid or postpaid plan.
However, you should take into account that to buy a Mexico eSIM with Movistar, you will have to do it through their local physical stores. So the process may be a bit complicated and time-consuming. Also, you will need to go through a registration process.
Their eSIM benefits are:
In order to activate your Movistar eSIM card for Mexico, you must go to an authorized Movistar service center near you. To find one, you can use the list of service centers that Movistar has on its website. Once there, you can choose the prepaid plan of your preference, and you will receive a card with a QR code to activate your eSIM.
Always remember, before activating it, verify that your device has this technology, make sure you are connected to a WIFI network, and confirm that your device has the latest version of the operating system.
We hope you found this information useful and practical for your trip to Mexico. However, we leave you with some common questions that users usually have when buying an eSIM to travel to Mexico. Maybe here you will solve the missing questions; if not, we are waiting for you in the comments.
The AT&T and Telcel eSIM is a local eSIM mainly intended for Mexico residents. The international eSIM for Mexico from Holafly or WifiMap is used to connect to the Mobile Internet in Mexico.
It is not necessary to present a passport, but some providers do require your address. This applies only to the tourist eSIM, not for the eSIM offered by AT&T and Telcel, who will ask for your information.
After installing the virtual SIM profile, you must choose it as the default mobile data medium, turn on your data and roam, and your virtual SIM should work.
Yes, just like physical cards, virtual SIM cards also have an expiration date.
The days start counting from when you activate your eSIM by scanning the QR code on your phone.
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