eSIM Cards
Holafly eSIM not working: 8 ways to fix it
Is your Holafly eSIM not working? Here's everything you need to know about how you can solve the issues you can come across!
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Verizon is a US-based wireless network operator and is one of the world’s leading providers of technology and communication services.
In fact, according to Statista, Verizon has the largest share of wireless connections in America, accounting for over 37% of the market as of 2024.
As you can imagine, Verizon offers a range of data services and solutions, including prepaid eSIMs.
eSIMs are simply digital versions of physical SIM cards that are embedded into your device, making switching between different network providers seamless.
Given how valuable eSIM technology is, several aspects of the Verizon eSIM are worth discussing, including how to activate it and where to get it.
Table of Contents
Does Verizon Support Prepaid eSIMs?
Yes, you can purchase Verizon prepaid eSIM plans.
You can do this via Verizon’s official website or through the My Verizon app, which you can find in your device’s app store.
Please note that the My Verizon app isn’t only for prepaid eSIMs – you can use it to switch between different plans, manage and pay bills, and peruse a personalized list of new deals and technologies.
But on the topic of Verizon’s prepaid eSIM plans, let’s take a look at what they have in store for us travelers.
- Talk & Text
This plan is ideal for those who only really use their data for phone calls and texting.
This plan is $35 per month, but you can get a $5 discount if you use Autopay after one month of usage.
Since this plan is intended for those who use their data sparingly, you can’t access 5G or mobile hotspot data.
You can, however, benefit from unlimited phone calls and texting.
- 15 GB
Verizon’s 15 GB plan is ideal for those who regularly stream music, upload photos to social media, and love general browsing activities.
Priced at $45 per month ($35 with AutoPay after the first month), this is the first of Verizon’s prepaid packages to support 5G and mobile hotspot data.
A notable feature of this deal is that you can get a $5 per month loyalty discount after your first three months of using this plan.
What’s more, you can get an additional $5 per month discount after nine months of using your 15 GB plan (AutoPay discounts don’t apply).
- Unlimited
The Verizon unlimited data plan, priced at $60, is ideal for groups of travelers who need to share a hotspot.
With this plan, you have access to the same AutoPay and loyalty discounts as seen in the 15 GB deal.
Additionally, you can also enjoy 5G internet access, 5G mobile hotspot data and DVD-quality streaming (up to 480p).
- Unlimited Plus
Verizon’s Unlimited Plus plan sports the exceptional speed and performance of 5G Ultra Wideband, making it perfect for those who use a significant amount of data.
It is, of course, a bit more expensive (priced at $70 per month), but when you factor in the AutoPay and loyalty discounts, it’s great value for money.
Best of all, with Unlimited Plus, you can enjoy 25 GB of premium hotspot data, and when it runs out, you’ll still have unlimited data at a lower speed.
It’s worth noting that some of Verizon’s prepaid eSIM plans may have roaming rates attached.
You may think that paying for an eSIM and roaming is a little costly, but you would need to pay any roaming charges regardless of whether or not you pay for an eSIM.
This way, you’ll have access to all the perks that we discussed just now!
How to Get and Activate an eSIM from Verizon?
Before we discuss how to activate a Verizon prepaid eSIM, you need to know how to get one first, and there are two ways you can do so.
The first way you can access Verizon eSIM plans is via the ‘My Verizon’ website or app, where you can request a new eSIM or a replacement.
Alternatively, you have the option to peruse and purchase eSIMs from one of Verizon’s physical stores.
By choosing this option, not only will you immediately get your eSIM, Verizon’s support team will also help with the activation process.
Now that you know where to get your eSIM, it’s time to address the Verizon eSIM activation process.
Verizon eSIM Activation on iOS Devices
Before you follow the steps to activate your Verizon eSIM on your iOS device, you need to prepare first.
Specifically, you need to make sure your device is compatible with a Verizon eSIM (we’ll touch on this more briefly).
You also need to ensure that your device doesn’t have a carrier-imposed lock. Thankfully, if you purchase your iPhone directly from Verizon, it will be unlocked sixty days after your initial order.
Another thing you need is a Wi-Fi connection and to make sure your eSIM activation has been processed.
After checking those things, you can proceed with your eSIM activation by following the instructions we’ve provided below.
- Open your iPhone’s Settings menu.
- Tap on the section titled ‘Cellular.’
- Tap on the option that is either named ‘Set Up Cellular’ or ‘Add eSIM.’
- A new screen titled ‘Add Cellular Plan’ will pop up. Tap on the blue button at the bottom that reads ‘Install Cellular Plan.’
- From here, you just need to scan the QR code using your iPhone’s camera, following the prompts to complete the activation process.
- Wait a few moments for the activation process to complete.
Verizon eSIM Activation on Android and Other Devices
Let’s shift focus to the activation process for other devices like Android.
As we mentioned in the previous section, you must first check your device’s eSIM compatibility, Wi-Fi connection, carrier-imposed lock, and that your eSIM activation is processed.
It’s also worth checking to make sure that your device’s software is fully updated.
Now, let’s focus on Verizon eSIM activation on Android devices.
- Open your Android’s Settings menu.
- Tap on the section that will either be titled ‘Network & Internet’ or ‘Connections.’
- Tap on the ‘SIM Card Manager’ or ‘SIM Manager’ option.
- Tap on the option titled ‘Add eSIM.’
- After you click on this option, you may be prompted with a QR code, which you can scan with your device’s camera.
- If you don’t receive this prompt, you can tap the ‘Search for eSIMs’ option. You will see an option that says, ‘Add VZW eSIM?’. From here, you simply need to tap the blue ‘Add’ button at the bottom of the screen.
- Although it may take a few minutes when you see the ‘Phone activation’ pop-up message, simply tap the ‘OK’ button and your eSIM will be active.
Now that you know how to activate an eSIM on Android devices, we’ll look at the Verizon eSIM activation process for Google Pixel phones.
- Open the Google Pixel Settings menu on your device.
- Tap on the ‘Network and Internet’ section.
- Tap on the ‘+’ sign next to the ‘SIMs’ option.
- After tapping this option, you’ll end up on the ‘Connect to mobile network’ screen. From here, tap on the ‘Download a SIM instead?’ option.
- You’ll then end up on a screen titled ‘Download your SIM.’ You just need to tap the ‘OK’ button.
- Turn your phone screen off and back on again.
- You’ll receive a SIM Manager notification, which you should open.
- After opening the notification, you’ll see the ‘Confirm your network’ screen. From here, tap on the option titled ‘Verizon.’
- Check your inbox for your QR code and scan it with your device’s camera.
- After scanning the QR code, you’ll land on the ‘Use Verizon?’ screen. You just need to tap the ‘Download’ button.
- Wait for the download to complete. Once the download is complete, you’ll see a screen titled ‘Download Finished’ with a ‘Settings’ button at the bottom of the screen. Tap this button.
- You’ll end up back on the ‘SIMs’ option, where you just need to tap on the Verizon SIM, enable it, and confirm that you’re using Verizon.
Naturally, you’re probably wondering, ‘How long does it take to activate eSIMs with Verizon?’
Regardless of the device you use, you can expect to wait around 15 minutes for the activation process to complete fully.
Verizon eSIM-Supported Devices
It’s crucial to make sure your device is eSIM-compatible before you purchase an eSIM.
If your device doesn’t support eSIM technology, you won’t be able to activate or use your eSIM data plan.
Since Verizon allows its users to buy cellular devices directly from their website, it’s understandable that you may want to purchase a Verizon device alongside your eSIM.
If you intend to purchase a device from Verizon, consider choosing any of the following models – they are all eSIM-compatible.
- Samsung Galaxy S24
- Samsung Galaxy Z Flip5
- Samsung Galaxy Z Fold5
- Apple iPhone 14
- Apple iPhone 14 Pro + Pro Max
- Apple iPhone 15
- Apple iPhone 15 Pro + Pro Max
- Google Pixel 8A
We strongly recommend checking Verizon’s full range of eSIM-compatible devices.
After you’ve made sure your device is eSIM-compatible, you can access Verizon’s ‘Bring Your Mobile Device Using an eSIM’ program.
Verizon’s ‘Bring Your Mobile Device Using an eSIM’
Not only does Verizon support eSIM technology, but they also offer a ‘Bring Your Mobile Device Using an eSIM’ program.
This program allows you to bring virtually any device to Verizon, including your phones, tablets, and smartwatches.
Best of all, it doesn’t matter whether you’re bringing a device from a third-party seller, retailer, manufacturer, or even another phone carrier like T-mobile or AT&T.
To bring your own device (BYOD) to Verizon, it’s best to invest in a Verizon eSIM (a Verizon prepaid eSIM or postpaid eSIM) since the eSIM you use must be compatible with the Verizon mobile network.
When/If your device has an embedded eSIM, you can use the My Verizon app to inform Verizon of which device you want to bring and if you want to bring your phone number, too.
Then, you simply select a new mobile plan or add a line of service to an existing account, ensuring you are connected to Verizon’s mobile network.
Lastly, you just need to activate your Verizon eSIM using Wi-Fi – it’s that simple.
Does Verizon eSIM Work Internationally?
When it comes to a Verizon eSIM (prepaid), one of the biggest doubts that people have relate to how well said eSIM works internationally.
Since Verizon’s eSIMs replace the need for physical SIM cards and offers reliable coverage in over 185 countries, there’s no issue when it comes to worldwide functionality, especially with Verizon’s affordable roaming services.
For instance, let’s say you were traveling to Europe.
With Verizon’s eSIMs, roaming in Europe costs no more than $10 per day or $100 for an International Monthly Pass.
No matter the destination, always make sure you check Verizon’s roaming rates for that specific location, as their prices can vary.
Verizon Prepaid eSIM Alternatives
If you find that a prepaid eSIM doesn’t meet your travel needs, there are other Verizon alternatives that are worth considering.
For example, you could opt for Verizon’s TravelPass, which is perfect for users who rely on a high allowance of data. With the TravelPass package, you can rest easy knowing you have access to unlimited data, calls, and texts.
Verizon also offers a variety of unlimited, postpaid eSIM plans that are tailored to your data usage habits. Some of which even include Netflix and Disney bundles upon purchase.
However, our top pick for the best alternative to Verizon’s online eSIMs is Holafly.
Holafly is perfect for those who need an affordable international eSIM with unlimited data and fast, reliable internet.
Offering extensive coverage, immediate eSIM activation, and even 500 MB of mobile hotspot data per day (depending on your destination), Holafly is perfect for all multi-country trips.
Verizon eSIM FAQs
Before you finish reading our guide, we’d like to address any questions you may have.
Below, you’ll find a list of some of our most frequently asked questions related to Verizon’s eSIMs.
Can People Use a SIM Card with the Verizon eSIM?
Simply put, you have the choice to either use a Verizon eSIM in conjunction with – or instead of a physical SIM card, provided that you have an eSIM compatible device.
Can I Order a Verizon eSIM Through Their App?
Yes, you can order a Verizon eSIM through the My Verizon app.
It’s incredibly simple, too. All you need to do is stick to the following instructions.
– Make sure your device is eSIM compatible and fully updated.
– Download the My Verizon app from your device’s app store.
– Create/log in to your account.
– Tap on the ‘Devices’ section.
– Select the option that allows you to add a new device or line and choose to add an eSIM to your newly inputted device.
– Select the best Verizon eSIM plan for your unique travel needs.
– Proceed with the activation process and install your eSIM profile.
Do I Get a Phone Number with Verizon eSIM?
Yes, Verizon offers Second Number plans for all new and existing postpaid customers who have a Dual SIM device.
With a Verizon eSIM, you can even combine two separate numbers into a single, Dual SIM device.
What Verizon eSIM Prepaid Plan Should I Pick?
Needless to say, there is no definitive answer to this question – the best eSIM, Verizon prepaid or otherwise – depends on your unique needs.
But, at the very least, we can give you some pointers.
If you use your data mainly for phone calls and texting, we recommend opting for Verizon’s Talk & Text plan, which supports unlimited calls and texts, as well as international texting.
If, like us, you are always online and love to stream videos or play games when you travel, Verizon’s 15 GB plan might be more useful.
Plus, with this plan, you’ll have access to a mobile hotspot. This hotspot allows you to share your network connection with your fellow travelers over Wi-Fi.
