eSIM Cards
Holafly eSIM not working: 8 ways to fix it
Is your Holafly eSIM not working? Here's everything you need to know about how you can solve the issues you can come across!
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Mobimatter is a brand that offers cellular internet services through roaming, they are based in the United Arab Emirates. You can get their products anywhere you are, as long as you are connected to an international internet connection. The Mobimatter eSIM card is one of the most distinguished products. It includes regional and global data plans. Also, this company works with other eSIM providers, such as Ubigi and DENT.
In this article, we are going to show you the products and services that this carrier offers, especially the eSIM card. We will define some products, operative characteristics, the countries in which you can avoid international roaming, the eSIM compatible devices, and other corporate aspects. All this information will help you make the best decision.
Table of Contents
“Not only the mobile app works perfectly fine, but the service team is also amazing! Quick answers and solutions. My favorite app when traveling abroad”.
—Loulia Kalpakoula in Appgroves
“The best option if we talk about price, coverage, and customer service. I have accidentally erased my profile, but they have helped me a lot to get it back, even though it is not their responsibility. The program is very great, and the prices are very competitive, with great coverage and speed of connection”.
—Yaserw in Appgroves
“Technology is designed to make our lives easier, and this application is clear about it. Extremely simple, 2 minutes and you’re ready to be connected for a low price. The recharge feature is useful and the margin they take is extremely low compared to any other service I have used. Keep up the great work, can’t wait for what’s to come soon”.
—Amr Alkhatib in Appgroves
“I have always said that eSIM cards are the future. Best of all, they let you know in advance if your phone is compatible or not on their product page. Easy to use and very recommended”.
—Arooj Kanwal in Appgroves
The eSIM card profile has information about the operator and the network subscription, just like a traditional SIM card. However, instead of being a physical SIM card, it is directly downloaded to your cellphone. The eSIM card can be only used in devices that can manage this technology.
Characteristic | FAQ | Answer |
Accessibility | Where and how can I buy it? | Any plan is available on the Mobimatter web. Also available in apps from Apple App Store (IOS), Google Play Store (Android), and Huawei Store. |
Top Up | Can I top up my balance at my destination? | Complete top ups from the Website or the app. Add data plans either in your country or abroad. |
Installation | How do I install the eSIM card on my device? | Follow the activation instructions you will find in this article. |
Mobimatter eSIM card profile | How many eSIM cards can I have installed at the same time? | You can buy as many data plans as you want, but you can only use one at a time. |
Compatibility | How do I know if my device is compatible or not? | Check the list of compatible devices. |
Hotspot | Can I share cellular data with other devices? | Yes, configure the settings of your device. |
Time | Cellular data | Price |
30 days | 3 GB | $12.99 |
Included destinations:
Time | Cellular data | Price |
8 days | 6 GB | $15.99 |
Included destinations:
Time | Cellular data | Price |
21 days | 5 GB | $36 |
Multi-destinations plan:
Time | Cellular data | Price |
30 days | 10 GB | $14.99 |
Time | Cellular data | Price |
14 days | 6 GB | $18.99 |
Time | Cellular data | Price |
21 days | 5 GB | $14.50 |
Name of the data plan | Time | Data | Price |
Asia and Australia | 8 days | 6 GB | $15.99 |
More popular plus | 21 days | 5 GB | $36 |
Japan | 14 days | 6 GB | $18.99 |
Global A | 30 days | 10 GB | $28 |
Happy tourist, you and data | 8 days | 15 GB | $11.99 |
More Popular | 21 days | 5 GB | $18 |
More Popular | 10 days | 2 GB | $78 |
More Popular | 7 days | 1 GB | $6 |
More popular plus | 14 days | 3 GB | $24 |
More popular plus | 10 days | 2 GB | $17 |
Global | 15 days | 6 GB | $36.99 |
Global C | 30 days | 5 GB | $75 |
Japan | 14 days | 3 GB | $12.99 |
Global B | 30 days | 5GB | $50 |
Special | 10 days | 2GB | $78 |
Name of the data plan | Time | Data | Price |
Asia and Australia | 8 days | 6 GB | $15.99 |
Popular plan | 21 days | 5 GB | $36 |
Popular plus | 14 days | 3 GB | $24 |
Popular plus | 10 days | 2 GB | $17 |
Global | 15 days | 6 GB | $36.99 |
Best Middle East | 30 days | 2 GB | $27.99 |
Special | 10 days | 2 GB | $78 |
Name of the data plan | Time | Data | Price |
Asia and Australia | 8 days | 6 GB | $15.99 |
More popular plus | 21 days | 5 GB | $36 |
More Popular | 21 days | 5 GB | $18 |
Global A | 30 days | 10 GB | $28 |
More Popular | 14 days | 3 GB | $14 |
More Popular | 7 days | 1 GB | $6 |
More popular plus | 14 days | 3 GB | $24 |
More popular plus | 10 days | 2 GB | $17 |
Global | 15 days | 6 GB | $36.99 |
Global C | 30 days | 5 GB | $75 |
Global B | 30 days | 5 GB | $50 |
Oceania | 30 days | 3 GB | $44.99 |
Special | 10 days | 2 GB | $78 |
Name of the data plan | Time | Data | Price |
Special for the USA | 21 days | 5 GB | $14.50 |
More popular plus | 21 days | 5 GB | $36 |
More Popular | 21 days | 5 GB | $18 |
Global A | 30 days | 10 GB | $28 |
More Popular | 14 days | 3 GB | $14 |
More Popular | 7 days | 1 GB | $6 |
More popular plus | 14 days | 3 GB | $24 |
More popular Plus | 10 days | 2 GB | $17 |
Global | 15 days | 6 GB | $36.99 |
Global C | 30 days | 5 GB | $75 |
Global B | 30 days | 5 GB | $50 |
Americas | 30 days | 1 GB | $27.99 |
Caribe | 30 days | 1 GB | $13.99 |
Special | 10 days | 2 GB | $78 |
Name of the data plan | Time | Data | Price |
Extended Europe | 30 days | 6 GB | $12.99 |
More popular Plus | 21 days | 5 GB | $36 |
Spain | 30 days | 10 GB | $14.99 |
Extended Europe | 30 days | 10 GB | $32.99 |
United Kingdom | 30 days | 50 GB | $38.99 |
Europa, UK, and Switzerland | 30 days | 50 GB | $97.99 |
Europa Plus | 30 days | 1 GB | $4.99 |
Global A | 30 days | 10 GB | $28 |
Switzerland | 30 days | 10 GB | $21.99 |
United Kingdom | 30 days | 10 GB | $18.99 |
France | 30 days | 10 GB | $18.99 |
United Kingdom | 30 days | 3 GB | $5.99 |
France | 30 days | 3 GB | $6.99 |
Italy | 30 days | 3 GB | $6.99 |
Switzerland | 30 days | 3 GB | $8.99 |
Ukraine | 30 days | 10 GB | $8.99 |
Ukraine | 30 days | 5 GB | $5.99 |
More Popular | 14 days | 3 GB | $14 |
More Popular | 21 days | 5 GB | $18 |
More Popular | 7 days | 1 GB | $6 |
More popular plus | 14 days | 3 GB | $24 |
More popular plus | 10 days | 2 GB | $17 |
Global | 15 days | 6 GB | $36.99 |
Global C | 30 days | 5 GB | $75 |
Global B | 30 days | 5 GB | $50 |
Special | 10 days | 2 GB | $78 |
Name of the data plan | Time | Data | Price |
More Popular | 21 days | 5 GB | $36 |
Tunez | 30 days | 3 GB | $27.99 |
More Popular | 21 days | 5 GB | $18 |
More Popular | 14 days | 3 GB | $14 |
More Popular | 7 days | 1 GB | $6 |
More popular plus | 14 days | 3 GB | $24 |
More popular plus | 10 days | 2 GB | $17 |
Global | 15 days | 6 GB | $36.99 |
Global C | 30 days | 5 GB | $75 |
Global B | 30 days | 5 GB | $50 |
Better Africa | 30 days | 2 GB | $27.99 |
Africa | 30 days | 1 GB | $27.99 |
Special | 10 days | 2 GB | $78 |
From the app, available for both Android and IOS, you can find products like eSIM cards, and it is perfect for international and domestic travelers who want to buy and manage each eSIM roaming plan. Download it from the Apple Store, Play Store, and Huawei Store!
Manage the purchases of Mobimatter products.
Once you get the product you want, it will be ready to be downloaded and activated from the Mobimatter app.
To complete a Top-Up even in your destination, the Mobimatter app is a tool that lets you add data plans.
You will need 10 minutes to do it.
Before activating the eSIM card, you have to install the data plan, which can be acquired on the Mobimatter Web or app. The next step is the activation, you have to do it once you are at your destination. You can see below an example of the eSIM card for France, with 1 GB.
The app is free, get it on Apple Store, Play Store, and Huawei Store.
Make sure you are connected to a great network before you start the process, we recommend you use the network of your house.
The option to configure cellphones.
When you are done, click to add the cellphone’s data plan.
Pick a name for your data plan to differentiate it. If your data plan is for France and it has 1 GB, name it: France 1 GB.
Refresh it if you have received the notification, and click on Done.
Pick the data plan that you are going to use for iMessage, Facetime, and Apple ID.
Once you get to your destination (for example France).
Born in 2018 from the need to provide cellular data and develop application software technology (B2C) Mobitmatter has strived to amplify cellular connectivity solutions to travelers and tourists with the easy of managing their own purchases and plans. They work hand-in-hand with companies such as Dent and Ubigi. In February 2020, it became more popular and it officially became a start-up.
Ibrahim Akinci: founder and general director of Mobimatter.
Wim Torfs: he is known by his colleagues as a very dedicated professional, he is co-founder of two companies, Mobimatter the cellular data telecommunications development start-up in Dubai, and Servicemarket.com founded in October 2003.
3421, 34th Floor, Al Maqam Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, United Arab Emirates.
Mobimatter works with great partners in America and Europe. Also, their building is located in the heart of the Middle East. Mobimatter offers services in five continents, and it reaches the regions of Europe, Asia, America, the Middle East, Oceania, and Africa.
Use two connections at the same time.
Receive calls and SMS.
Pick which one you want to use to receive calls.
Pick which one you would like to use to activate data.
Instant activation.
The eSIM card from Mobimatter is very safe.
Most eSIM cards from this company are only for cellular data.
Keep making calls with any app like WhatsApp, Skype, Viber, FB Messenger, and more. Your number will still be active to make and receive calls.
Depending on the destination you choose, the Mobimatter providers have many operators all around the world. In the countries you can choose, the eSIM card will automatically connect to any of the main local networks.
Yes, you can, but you can activate one at a time.
Please check your spam folder, and if it is not there, contact us via email at support@mobimatter.com, so we can resend you the code.
You can see how much data you have used, and which apps consume more or less data.
Refunds are possible in case the offered service does not work as Mobimatter has stated or guaranteed, the service should work instantly once the eSIM card is installed and activated.
In case you have connection failures, access the chat function from the Mobimatter app or website, they will investigate what is happening with the configurations. For these situations, the most possible solution is that the eSIM can be replaced or, once an agreement has been reached, the refund will be made.
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