Flexiroam is a global mobile data provider offering roaming data rates to stay connected to the internet. Consumer profiles are targeted at both corporate travellers and frequent tourists, with the app offering them the ability to connect at a low cost. It allows users to recharge, buy credit and rent international numbers from 55 countries without hassle. Users can enjoy call rates as low as USD0.01 per minute to international numbers. These services are offered through the Flexiroam SIM and eSIM.
Flexiroam has collaborated with strategic partners such as airlines and telecom operators to jointly market the mobile application to the target audience. The group currently partners with more than 100 travel agencies in Malaysia and Singapore, and aims to reach out to other Asia-Pacific countries and Australia.
In other posts we have talked about the Truphone eSIM and Airalo eSIM, in this article we will talk about Flexiroam’s service product line, what are the main features of the products. We analyse in detail the access processes, reviews, usability processes, how to pay and which are the technological tools or devices with which you can access eSIM for example, their main product.
Contents
Flexiroam: Products and services
eSIM Flexiroam
eSIM (embedded SIM or electronic SIM ) is a tiny microchip embedded in some of the latest mobile devices. Unlike most phone models currently operated with a mobile SIM card, eSIM phone users can store and manage multiple mobile network subscriptions and instantly switch between them.
How do I activate my Flexiroam eSIM plan?
Time needed: 10 minutes
Follow these steps for eSIM activation on your iPhone
- Download the app store
Install Flexiroam X application and register
- Barcode scanning
Scan the eSIM barcode you received by email
- Scan QR code
Scan the eSIM QR code you received via email
- Activate
Select and configure Flexiroam X eSIM on your device
Note: Step 2 can be skipped as the eSIM is automatically linked to your Flexiroam X account when purchased through the Flexiroam X application.
Flexiroam eSIM features
| Flexiroam eSIM feature | Description |
| Accessibility | Buy it on the web or from the App. |
| Top Up | You can TOP UP from the application. |
| Installation guide | Download the application to your device and follow the instructions. |
| eSIM profiles | You can install many eSIM profiles but don’t use more of one simultaneously |
| Compatibility | You can see the list in this same eSIM section. |
| Hotspot | Yes, you can do this through Flexishare or by creating a hotspot. |
Flexiroam eSIM compatible mobile devices
iOS
- iPhone XS
- iPhone XS Max
- iPhone XS Max Global
- iPhone XR
- iPad Pro 3rd Gen (12.9 inch, WiFi+Cellular)
- iPad Pro 3rd Gen (12.9 inch, 1TB, WiFi+Cellular)
- iPad mini 5th Gen
- iPad Air 3rd Gen
Android
- Pixel 3
- Pixel 3 XL
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- Pixel 4
- Galaxy Fold LTE
- Samsung Galaxy Z Flip
- Samsung Galaxy S20, s20+ and S20 Ultra (Single SIM Nano-SIM and/or eSIM models )
- iPhone SE 2020
Mobile devices not compatible with eSIM Flexiroam.
- Operator-locked phones.
- iPhones with 2 physical SIM card slots.
- iPhone XR, XS and 11 models purchased in Hong Kong, Macau and mainland China are not supported.
- Pixel devices purchased in Australia.
- Devices with Android Q Beta versions are also not supported.
Flexiroam eSIM Reviews
“It is a really good application that makes it easy to connect to the Internet abroad and is affordable. The connectivity allows Flexiroam to be used in most countries. It is a must buy for frequent travelers”.
“It works perfectly wherever I travel, very convenient! The App allows me to share data with my family even when we are not in the same place. The price is very reasonable compared to other Telco tariffs. Highly recommended for frequent travelers.
Flexiroam X SIM Card
This is a physical card that will allow you to access internet services abroad. Discover the details of this product in the table below.
Flexiroam SIM Card Features
| Feature | Detalle |
| Size | This card comes in three sizes, nanosim, microsim and regular size. |
| Compatibility | The Flexiroam X SIM card is compatible with all phone models and all mobile devices as long as the device is unlocked. |
| Use in Pocket WIFI | Yes, X SIM works well on any type of portable WiFi device as long as the device is unlocked. |
Flexiroam X SIM installation process
- Download the Flexiroam X app from the apple store or play store or scan the QR code to download it.
- Open the Flexiroam X app and register or log in.
- Scan the barcode on the back of the card.
- Insert the card into the mobile phone.
- Click on SIM card and mobile networks.
- Turn on mobile data
- Click on roaming data
- Turn on mobile data
- Open the app again
- Click on how to use.
- Then click on settings for the first time
- Follow the instructions on the pp to set up APNs.
Follow the instructions in the next video
Flexiroam X Microchip
Flexiroam X is a slim (0.08 mm) microchip that attaches to your existing SIM card and allows you to access low-cost data roaming while abroad by connecting it to local networks at your destination. It’s a simple, one-time use application to overcome the hassle of changing SIMs every time you travel.
Flexiroam microchip installation
It is simple, it requires only a few steps; you stick the chip on the card, then you insert the card into the phone and activate the chip from the App, finally you scan the barcode that comes on the chip packaging. You can see the activation details from the following link on You tube.
Operational details of the Flexiroam X Microchip
| FEATURE | DESCRIPTION |
| Accesibility | You can purchase it from the website and the Flexiroam X app. |
| Calling service | No |
| eSIM profiles | Install just one profile eSIM, you can buy more than 10 but don’t use two simultaneously |
| Compatibility | It supports all three SIM card sizes: standard, microSIM and nanoSIM. |
| Hotspot | Some microchips allow this. |
FlexiShare is one of the most anticipated Flexiroam X services, allowing you to share mobile internet even 5000 miles away from your friends and family. No need to use Pocket Wifi or MiFi devices, when you have FlexiShare. You can share unlimited data with friends and family at any time, just by clicking share.
- Allows you to share your data at the touch of a button.
- Stay connected even 5000 miles away from friends and family.
- No more using Pocket WIFI or any MiFi device.
- Shared expenses between friends and family.
- FlexiShare is available for local data plans that are cheaper than local SIM cards.
- Available for global data plans.
- Share unlimited data with an unlimited number of users.
| FEATURE | DESCRIPTION |
| On what kind of data plans can I do Flexishare? | Local data plans, global plans and promotional plans marked with the Flexishare icon. |
| What is the minimum data limit for Flexishare? | 100 MB |
| What is the minimum amount I can share? | 100 MB |
| Can I cancel my data plan after sharing? | Not possible |
If you are a Flexiroam user make sure you have the latest app. On the other hand, if you are a new user, buy a starter pack from the online shop and download the app to activate Flexishare X.
- Click on view my plans
- Click on the Flexishare icon.
- Select the amount to share.
- In this step we explain two ways of sharing.
- Option 1: Enter the recipient’s account ID.
- Option 2: Scan the recipient’s QR code on the right side at the top.
- After scanning, you will receive a message indicating that the procedure has been successful.
Users can click on the shared plan to see how much data has been shared with their friends/family and when it was shared.
Countries where you will be covered by Flexiroam
Flexiroam offers connectivity solutions in more than 200 countries and territories. With the versatile network spanning 580 network operators. You can find plans by country and region, including all five continents and regions such as North and South America. Find your plan from the Flexiroam X mobile app for iOS and Android.
Flexiroam X mobile application
The app is available on Android and iOS platforms. From the main menu of the app you can start exploring.
Why download the Flexiroam App?
All functions designed for the user to manage their products online from the comfort of their smartphone, you can purchase, recharge and keep in mind the usability of your data.
- Data management: view your data balance and manage your data consumption on our dashboard.
- FlexiShare: scan the QR code or enter the account ID to share your plan with friends anywhere in the world.
- Data plans: section where you can see the eSIM data plans available from Flexiroam, they are classified according to your needs, on one side you can see eSIM by country or global.
- Easy shopping: get data plans and starter packs effortlessly within the app.
- Wallet credits: top up credits for convenient in-app recharging.
Flexiroam founder
Jef Ong: is the founder and CEO of Flexiroam. During his 15 years of experience in the telecommunications industry, Jef successfully co-founded three different technology companies. Through his leadership, Flexiroam had its IPO on the Australian Stock Exchange in 2015 and won numerous international awards and recognitions, including the World Travel Award and the ASEAN Outstanding Business Award.
The company was founded in 2011 by CEO, Jefrey Ong, with the aim of expanding the horizons of global communications. Flexiroam listed on the Australian Securities Exchange (ASX) in June 2015 with the aim of rapid growth and global expansion.
The Flexiroam history
The company was founded in 2011 by CEO, Jefrey Ong, with the aim of expanding the horizons of global communication. Flexiroam listed on the Australian Securities Exchange (ASX) in June 2015 with the goal of rapid growth and global expansion.
The company’s values focus on believing in the possibilities they achieve as a team, inspiring change in various industries through connectivity improving social wellbeing, not to mention the value of compassion and developing future competencies among the community.
Flexiroam Headquarters
HEAD OFFICE CONTACT INFORMATION
- Address 15 McCabe Street, NORTH FREMANTLE, WA, AUSTRALIA, 6159
- Telephone: (08) 6389 2688
- Fax: (08) 6389 2588
- Website: http: //www.investor.flexiroam.com
INFORMACIÓN DE CONTACTO DEL REGISTRO
Advanced share registry services.
Address: 110 STIRLING HIGHWAY, NEDLANDS, WA, AUSTRALIA, 6009
Telephone (08) 9389 8033.
Locations around the world:
Flexiroam Malaysia
Address: 22-1, Jalan PJU 8/3a, Damansara Perdana, 47820 Petaling Jaya, Selangor, Malaysia
Phone: +60192912691
Flexiroam Indonesia
Address: PIK Avenue 6th Floor, RT.1/RW.06, Kamal Muara, Penjaringan, North Jakarta City, Jakarta 14470, Indonesia
Telephone: +628180686825550
Frequently asked questions about the Flexiroam eSIM
Purchase the global data plan or local data plan from the web and choose the Starter Pack for SIM, eSIM or nanoSIM. Then link and activate your Starter Pack.
Please note that you need to download the Flexiroam app to link and activate your Starter Pack and data plan.
Your data plan is valid for the duration indicated in the plan. The validity of the data plan starts from the date of purchase.
Example 1: Your current data plan is valid until 30 May 2017. If a 1 GB data plan (valid for 90 days) is purchased on 25 May 2017, the validity of your new plan will be 23 August 2017.
Pay with Mastercard or Visa credit/debit cards. Or pay with credits from your Flexiroam X wallet if you are shopping from the app. All transactions are in USD.
Install the Flexiroam X application and register.
Scan the eSIM barcode that you received by email.
Scan the eSIM QR code you received by email
Select and configure Flexiroam X eSIM on your device.
Step 2 can be skipped as the eSIM is automatically linked to your Flexiroam account when purchased through the Flexiroam X app.
Data speeds vary by country and location. 3G coverage is available in over 120 countries, while 4G coverage is available in 56 of those countries. Please refer to the coverage list for more information.
Yes, you can share global, local and promotional data plans with “Flexishare” via the “Flexishare” icon. You can also create a hotspot or share data in the traditional way by configuring the network from your device’s Network settings.
No, you can make calls through applications such as WhatsApp or other social networks common to this one.
SIM / Microchip
Global Express Shipping ( 3 to 7 working days )
eSIM
You will receive your eSIM package and installation guide by email. Follow the instructions to install the eSIM as soon as possible.
You can TOP UP, top up additional data plans in the Flexiroam X application at a better price than you have purchased.
Consult it from the application.
If you have an active data plan, the call per minute rate is 10 MB. If you do not have an active data plan, the call per minute rate is 50 MB.
It is very unprofessional company.
They offer a lot of promotions but don’t provide a clear policy. I added to my wallet $150 and received extra $75. However, soon after I found out I cannot spend the wallet money on promotional offers. So the only way to spend money from wallet is to buy VERY EXPENSIVE PLANS! I kindly asked several times to give me back only my $150. They refused. Simply thieves. Don’t recommend doing any deals with them.