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Opinions about the Keepgo eSIM

Author: Stefania

Published: May 6, 2022

Advertising Disclosure

Advertising Disclosure

Roami was founded to serve as a trusted resource for travelers in need of reliable internet solutions abroad. Our team, comprising avid travelers, provides comprehensive reviews and guidance on data SIM cards, eSIMs, pocket WiFi devices, and free WiFi apps, drawing from firsthand usage during our travels.

We are committed to offering unbiased and thorough recommendations. To support our website, we earn affiliate commissions from links to products on our site. While our reviews are independent and based on our own experiences and detailed product testing, these commissions allow us to cover costs and continue bringing valuable advice to travelers worldwide.

Our reviews and articles are updated regularly to ensure relevance and accuracy. Please note that we may not review every product in the market, but we strive to cover as many as possible to maintain a wide-ranging resource for our readers. Join us at Roami to stay connected wherever your travels may take you.

opinions keepgo esim

Do you know a bit about this eSIM card, but you are still not completely about buying one? Don’t worry, here you will read the opinion of other travelers who have chosen this eSIM. And hopefully, it will help you make a good decision by the time you buy your International eSIM card.

Also, you will read about its characteristics, how it works, how can you get one, its advantages and disadvantages, and in which countries it provides coverage. And, in case you are still not convinced by the time we finish this article, we will give you another alternative.

What is Keepgo?

Like Holafly or TravelSIM, Keepgo is an online store that sells products for travelers. On its website, you will find SIM cards with different data plans, eSIM cards, and Pockets Wifi. To get one of its eSIM cards, you will have to create an account or sign up using your Google, Facebook, or Apple account.

It has wide coverage, but it is also known for providing regional coverage. What does that mean? It means that you will be able to connect in more than one country. Keepgo has coverage in more than 100 countries, in different regions such as Europe, Asia, the Caribbean, and America.

Keepgo: prices and purchasing process

You already know that to purchase a Keepgo SIM card, you will have to visit its virtual store first. Once you get there, you will sign up (either with your email or your Google, Facebook, or Apple account). When you finish this step, you will look for the eSIM you want and pick your destination and the data plan.

This entire process can be done on your computer or cell phone. Before getting your eSIM card, we recommend you check if your device is eSIM compatible. If you don’t have that information, you can visit Keepgo’s official page and check if your device can manage this technology.

Keepgo’s prices are not always the same. The main reason why this happens is that the price of the data plan varies depending on the country you are traveling to. The network you are going to connect to is also a reason. If you are planning to connect in the USA using the AT&T network, it will be much more expensive than if you pick another operator.

If you are going to connect in an Asian country, the price for each 1 GB of data is 7USD for the whole year. On the other hand, in Europe or the United States, the price for each 1 GB can be 12.50USD.

Advantages of the Keepgo eSIM

  • You can get more than one plan with just one eSIM account.
  • Coverage in many countries.
  • It lets you share your cellular data with other devices.
  • The cellular data lasts one year, and it is refreshed automatically.

Disadvantages of the Keepgo eSIM

  • Not the best customer service.
  • It does not have a wide variety of prices.
  • Some users have said that connection in some countries is bad.

Customer’s opinions

“It didn’t work as I expected… I travel a lot in the USA… and it is very hard to make the eSIM connect anywhere… or it could not connect at all… and I couldn’t fill anything… PayPal is the only payment method… and for some reason, I could not access to fill anything”.

Hernán de Jesús – Amazon

Keepgo: coverage

The coverage of this company can be split into regions. We are talking about Europe, North America, Asia, Oceania, and South America.

North and South America

Keepgo has coverage in the following countries: Anguilla, Antigua and Barbuda, Argentina, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Chile, Colombia, Costa Rica, Dominica, the Dominican Republic, Ecuador, El Salvador, Granada, Guatemala, Honduras, Jamaica, México, Antillas Holandesas, Nicaragua, Panama, Paraguay, Perú, Puerto Rico, St. Lucía, St. Vincent and the Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos, the United States, Uruguay, and Venezuela.

Europe

Keepgo has coverage in countries such as Albania, Austria, Azerbaijan, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, and United Kingdom.

Asia and Oceania

Australia, New Zealand, China, Hong Kong, India, Japan, Kazakhstan, Macao, Pakistan, Philippines, South Korea, Reunion, Singapore, Sri Lanka, Taiwan, and Thailand.

Keepgo in Africa and the Middle East

Keepgo has coverage in the following countries: Algeria, Egypt, Israel, Kuwait, Morocco, Qatar, Saudi Arabia, South Africa, and Tunisia.

What does the Keepgo eSIM include?

You will receive this card through its official app or on the email you have entered. This eSIM is activated by scanning a QR code, and it will have the data plan you’ve chosen before.

Opinions

“I have been using Keepgo since 2016. It surprised me to see negative reviews on Amazon. I’ve never had a problem using the product around the world and now their coverage includes Greenland (which was not the case when I last visited a couple of years ago before-Covid). Even with satellite internet providers, my Keepgo keeps me online as if I were home. The price may seem high, but compared to local rates, it’s pretty low at 10USD per GB if you buy the larger 25 GB. Give them a try and ignore the Amazon reviews from people who never even used the product.”

ASM – TrustPilot

Opinions about its functioning and customer service

You already know how these cards work. Now it’s time for you to read the opinions some people had about the eSIMs functioning and customer service. It will help you see how this product works in real life.

The opinions below will be either good or bad. Anyway, the bad opinions are usually because of its network’s quality or its customer service.

Opinions on Amazon

“This did not help at all in Guatemala. I couldn’t get signal at all. A total waste of money. If I could give it 0 stars, I would”.
Amazon Customer – Amazon

“What a wonderful and ingenious product. It’s the perfect solution. We traveled with Keepgo and used it for maps, browsing, and general web browsing, and even made calls using Facetime. It worked very well in Europe, even in a car outside of major cities. We never ran out of data, the 1 GB of data that comes with the hotspot was enough. Easy to set up, use, and carry. We will bring it on our next trip!”.
Allison Kaufman – Amazon

“Ours worked so well in Europe and camping sites that don’t have WiFi, we wanted to share it with a good friend who goes camping and wanted to get WiFi. Excellent purchase! You can’t pass the initial cost as there is free time granted and the recharging fees are very affordable”.
John K. – Amazon

“Terrible! It did not work in India, Hong Kong, and Malaysia. I should have read the comments before! Do not buy it!”
Amazon Customer – Amazon

Opinions on Judge me

“We used the Lifetime World eSIM card on our cruise that started in Panama, Nicaragua, El Salvador, Guatemala, Mexico, and the US. It worked very well and had service in all countries”.
Kimberly R – Judgme

“Some are cheaper, some have faster data, but this is the only one that always seems to work no matter what airport you arrive at. Setting up your phone is a little bit awful, but the quality of the products is worth it. I will not travel for work or personal reasons without it”.
Peter – Judge Me

Opinions on TrustPilot

“It worked in many countries, without a single failure so far. Always at high speed with the largest network of local operators. So far I’ve covered the US, France, Germany, and Poland.”
Zhilao Tang – TrustPilot

“I am very happy with the Keepgo roaming service as I recently used an eSIM card in the US. However, I think the sign-up process needs to be improved. I was told to enter the Line ID, but this process was hard in my experience. I was told that the digits I entered were wrong, more than once. Then I found out how I read the digits wrong and entered the correct number, but once I entered it, it wasn’t connected to the network properly and I didn’t get any confirmation messages. I tried to enter the line ID again and then the error messages restarted. So, I thought I didn’t sign-up properly and bought an eSIM card instead. And then all of a sudden, the line ID of the original eSIM card worked. Now I’ve ended up with an eSIM card that I don’t need and wouldn’t have bought if there was a confirmation message.”
Hans Ho – Summer Projects – TrustPilot

Opinions on Ubuy

“It works very well. I have been using it in Germany during a business trip. I had some problems at the start, as I did not receive the code for the free 20 GB, but finally, I was able to get it through customer support. You should also make sure to unlock your cellphone bands first.”
Josh – Ubuy

Holafly: another alternative

If you are reading this, it means that after all this information you are still not convinced with the Keepgo eSIM. If that’s your case, don’t worry, there is another alternative for you. You will read below a piece of information about one of the best virtual stores that offer eSIM cards to connect on your trip.

Holafly

You may have already heard about this company. It’s one of the best virtual stores that sell connectivity products such as SIM cards, and international eSIM. These cards let you connect to the International internet, but they also have other advantages such as customer service, unlimited data on some cards, the possibility of sharing cellular data, free shipping, and more.

If you want to get this eSIM card, you only have to enter the Holafly website. Pick your destination, fill out the purchasing form, and that’s it! You will receive your eSIM in your email.

3.7/5 - (3 votes)

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