Maya eSIM review in 2024 – prices, features, and plans

Maya has gained popularity among travelers who want a convenient, hassle-free way to stay connected on their journeys. These days, having access to reliable mobile data abroad is essential, and Maya Mobile could be the right pick for you.

Maya eSIMs offer flexible data plans in multiple countries. From ease of use to competitive pricing, Maya has positioned itself as a solid option for frequent travelers. In fact, Maya Mobile eSIM reviews often praise the global travel options, but is it really the right pick for you?

Our eSIM experts have developed a foolproof testing methodology for reviewing the options. So, let’s dive in to see how Maya stacks up.

What is “Maya Mobile”?

Maya Mobile is a notable eSIM provider, offering flexible data solutions for travelers since its inception. Based in the US, it was founded in Albuquerque, New Mexico, in 2015. At the time, it helped to meet the increasing demand for roaming options, and almost ten years later, it remains a popular option. 

It has garnered attention for its user-friendly app and competitive pricing, which means most Maya Mobile reviews are positive. Currently, they only offer eSIMs, which means there’s no need to get a Maya SIM card or replace the SIM you already have in your phone.

These days, there are plenty of eSIM options, so how does Maya compare to other providers? In fact, is Maya Mobile legit? Here’s everything you need to know about the provider and its services.

Where to buy Maya eSIM

You can purchase a Maya eSIM directly through the provider’s website. Navigation is easy, with eSIMs separated into regions (Europe, Asia, Middle East, LATAM, Caribbean, and Oceania) or countries. 

You’ll need to find the region that best suits your travel needs, or your eSIM won’t work. It’s also worth exploring other options to find out if another provider suits your budget and data needs better. For example, make sure you research the best eSIM in Europe or the best eSIM in the USA.

If you choose to go with Maya, here’s how you can make your purchase:

1. Browse the available plans and select the one that best suits your needs.
2. Follow the on-screen prompts to complete your order. You’ll need to enter payment information and personal details.
3. After completing your purchase, Maya will send you a QR code via email so you can activate your eSIM.

Once you’ve received the eSIM, you’ll need to activate it before you can enjoy all the roaming features.

How to activate Maya eSIM

Activating your eSIM is simple; you can do it in just a few steps. However, the process varies depending on your device and whether you’re using an iPhone (iOS) or an Android. Here’s how you can do it on both operating systems.

Activate Maya eSIM on Android device

Android devices can vary slightly depending on the exact brand and model you’re using. Generally, though, these are the steps you should follow:

1. Go to Settings, then Connections, then SIM card manager.
2. Tap on Add Mobile Plan.
3. Use your phone’s camera to scan the QR code sent via email.
4. Follow the on-screen prompts.
5. Assign the eSIM for data, and decide whether you want to use your Maya eSIM or your primary line for voice and texts.
6. Follow any remaining prompts to finish the setup.

Now that your eSIM is activated, you can start roaming when you travel.

Activate Maya eSIM on iPhone device

On iOS, set-up is easy. Remember to have your QR code handy.

1. Go to your phone’s Settings, then tap Cellular.
2. Scroll down to Add eSIM.
3. When the pop-up appears, tap Use QR Code.
4. Use your phone to scan the QR code provided by Maya, then tap Continue.
5. Wait for the eSIM to download. Give a name to the eSIM plan so that you can remember and recognize it.
6. When asked about your default line, select Primary. Then, when asked about iMessage and FaceTime, select Primary again. For mobile data, choose your Maya eSIM.
7. Your eSIM is now installed. 

From here, you can view the plan in your Settings. Make sure Data Roaming is switched on to start using your plan when you travel.

Maya eSIM features and benefits

The Maya eSIM is designed for flexibility and convenience, but does it live up to the hype? To figure that out, you need to know how it compares to other providers in terms of price, coverage, and so on.

Here’s everything you need to know.

Maya eSIM country coverage

The Maya eSIM offers extensive global coverage, ensuring that travelers can stay connected across various regions. As of 2024, Maya supports over 150 countries, providing data access in a variety of destinations.

Like most eSIM providers, Maya covers all the popular destinations like the USA, UK, Japan, and Australia. It also provides coverage in some nicher locations.

Here’s an overview:

Each location has various data packages, so after selecting your destination, you’ll also need to choose the right plan.

Maya eSIM plans and pricing

Maya Mobile offers several eSIM plans across different regions, and the prices vary depending on how much data you want and where you’re traveling. They also vary based on duration.

For example, here’s what the data prices in the US look like:

Remember, these prices can be different depending on the region. 

Maya also offers unlimited plans for the USA, Europe, and UK. These are perfect for heavy data users, with reasonable prices for the utmost convenience:

With so many options, there are options for travelers of all kinds. Maya’s pricing is on par with major providers, too, which makes it an option that’s definitely worth exploring. 

Maya eSIM data and internet

Maya generally offers 4G LTE coverage, and it also provides 5G services in areas where it’s available. However, 5G availability varies by country and region, though this is no fault of Maya.

The data speeds are in line with what you’d expect from most international eSIM providers, relying on local telecom networks to deliver the fastest possible connections. Generally speaking, these are the best local networks, which means you can expect solid browsing, video streaming, and call performance over apps like WhatsApp.

Again, though, it’s worth remembering that areas with bad connection are always going to be slower. This is a problem you’ll find no matter what provider you go with.

Maya eSIM phone compatibility

Most modern smartphones have eSIM functionality. However, not all providers work with all phones, and this is something to be aware of with Maya.

You can use a Maya eSIM with most iOS and Android devices, including the newest models. This includes brands like Nokia, Huawei, Motorola, Apple, and Samsung. The eSIMs also work with some iPads and Microsoft Surface devices.

However, Maya eSIMs do NOT work with:

• Apple Watch
• iPhone X (2018)
• Huawei P40 Pro+
• Samsung Galaxy FE

Other eSIMs do work with these models, so if you own one, it might be best to look elsewhere.

As a general rule of thumb, you should check your device’s compatibility before buying an eSIM, saving you from wasting time and money. You can check the latest list of compatible devices on Maya’s website. 

Maya eSIM customer support

The Maya Mobile app plays a central role in managing your eSIM. It’s a decent app that’s relatively easy to use, allowing users to purchase, activate, and manage their plans.

In particular, the plan management section of the Maya app is important because it means you can track your data usage or top up your plan. This will help you manage your connection while you’re abroad.

There’s also live chat support that allows you to get quick help without ever leaving the app. Overall, the customer support is good, offering reliable service for users. Although, the lack of phone support might be a limitation for some.

Maya eSIM pros and cons

When evaluating any eSIM provider, you’ll need to weigh the pros and cons; after all, no network is without its drawbacks. We’ve already covered the features of Maya eSIMs, but how does this provider really fare against its competitors?

Pros of Maya eSIM

• Wide coverage: Maya offers extensive coverage, supporting over 150 countries, including regions around the world. It’s a great choice for global travelers who need consistent access.
• Flexible plans: Maya provides a diverse range of plans to suit different budgets and travel needs, including limited and unlimited options. It’s perfect for casual travelers and heavy data users alike.
• Business plans: In addition to standard plans, Maya offers business solutions that cater to corporate travelers. These plans can provide more data and longer-term service options.
• User-friendly app: The app is easy to use, allowing you to quickly purchase, activate, and manage your eSIM directly from your phone.

Cons of Maya eSIM

• Setup issues: Some users have reported that setting up the eSIM can be a bit tricky and may require contacting customer service for assistance. This can be frustrating if you’re seeking a hassle-free setup process.
• iMessage issues: There have been occasional reports of iMessage functionality not working properly with the Maya eSIM.
• No billing cycle alerts: For users who choose to auto-renew their plans, Maya doesn’t provide notifications before they take payment. This can lead to unexpected charges.

Maya eSIM alternatives

When it comes to staying connected while traveling, the options are more plentiful than ever before. From local SIM cards and pocket WiFi devices to traditional roaming services and a growing number of eSIM brands, travelers have almost limitless choices. 

The Maya eSIM has several strong advantages, as do many other eSIMs, when compared to options like free local WiFi. However, there are always alternatives.

eSIM options like Holafly stand out for their exceptional global coverage and unlimited data plans, which might suit those who consume heavy data. There’s also ease of setup and reliable connectivity. 

Ultimately, the most important thing is to choose a solution that fits your personal travel needs.

Alessia Copolla

I’m Alessia Coppola, and I combine my love for writing with a passion for travel and staying connected. Through my work, I guide readers to the best solutions for staying connected while on the move, covering options like eSIMs, SIMs, and pocket Wi-Fi. My goal is to help travelers stay connected easily and seamlessly, no matter where they are in the world.